Guides
The small print, translated
Short explainers on how phone and broadband plans work.
Guides
The small print, translated
Short explainers on how phone and broadband plans work: promo and standard prices, contract length and exit fees, data and speed, coverage, and how this site turns all of it into one real monthly cost.
Plain-English guides8 guidesAbout 10 minutes to read them all
All 8 guides · about 10 minutes
Read them in order, or jump to the one you need
Each guide is short and ends with a button to the next one. No sign-up, nothing to buy.
BroadbandStep 1 · 1 min readHow the real monthly cost is worked outWhy we compare plans by total contract cost spread over the term, not the headline monthly price.4 sections · 2 FAQ
BroadbandStep 2 · 1 min readPromo price vs standard priceWhat happens when an introductory deal ends, and how to see the full picture before you sign.3 sections · 1 FAQ
MobileStep 3 · 1 min readContract length and early exit feesHow contract length changes the real cost, and why leaving early can cost extra.3 sections · 1 FAQ
BroadbandStep 4 · 1 min readWhy a valid ZIP code does not prove a provider serves youA ZIP code that is accepted only means it is well formed, not that a provider can connect you.3 sections · 1 FAQ
MobileStep 5 · 1 min readMobile data allowances explainedWhat a monthly data allowance means, what happens when you run out, and how to size one.4 sections · 1 FAQ
BroadbandStep 6 · 1 min readBroadband speed (Mbps) explainedWhat Mbps means, why advertised and real speeds differ, and how to pick a sensible tier.3 sections · 1 FAQ
BundlesStep 7 · 2 min readWhen a bundle makes financial senseHow to tell whether bundling mobile and broadband saves money or only simplifies the bill.5 sections · 2 FAQ
Any planStep 8 · 2 min readHow to spot misleading promotional offersA short checklist for reading past the headline price on a phone or broadband advert.7 sections · 1 FAQ
Find the guide for your situation
Questions, answeredPick the situation that sounds most like you. Each one opens the guide that answers it.
BundlesA family that streams a lotGuide: When a bundle makes financial sense
BroadbandWorking from homeGuide: Broadband speed (Mbps) explained
MobileSwitching your mobileGuide: Mobile data allowances explained
BroadbandMoving homeGuide: Why a valid ZIP code does not prove a provider serves you
BroadbandChecking the bills togetherGuide: How the real monthly cost is worked out
BroadbandWatching every poundGuide: Promo price vs standard price
MobileKeeping a home phoneGuide: Contract length and early exit fees
Any planBefore you sign upGuide: How to spot misleading promotional offers